Resort Check-In Instructions

CHECK IN IS AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK.
 
When you arrive,  before accessing your Condo/Townhome, you must first proceed to the Check In Desk, located inside the Vista Cay Clubhouse.  

  • The Clubhouse is located straight down the main entrance to the community on Lake Cay Place.  
  • There is convenient 15 minute parking right in front of the clubhouse for checking in.  
  • During the check-in process, you will sign the standard rental agreement, receive the exact location of the unit you booked, and you will be given hotel style RFID Key Cards programmed for your length of stay.  
  • You will also be given a code to the security gate for your car (no additional parking fee). 
  • Please bring a Valid ID and a Credit Card for potential resort incidentals.
 
Check In Desk Address (Open 24 Hours a Day):
Vista Cay Resort Club House
4874 Cayview Ave.
Orlando FL, 32819 
 
Check In Time: After 4:00pm
Check Out Time: Before 10am
 
* if you need an early check in, please call the front desk within 24  Hours of your reservation to check for availability
* if you need a late check out, please check with the front desk the evening before.
 
FRONT DESK PHONE NUMBER: +1 (407) 313-6501
 
 

TAXI: 
• LYFT: I highly recommend downloading the ‘LYFT' application for your smart phone. LYFT is a private driving service that costs less or about the same as a taxi WITH tip included in the ride. No cash money is exchanged, as all transactions are completed via the app.
After you download the LYFT application on your smart phone, use Promo Code 'VISTACAY' in the “Promos” are in the menu, and get $10 off your first LYFT ride (Good for New Users Only)
 
• UBER: IF you prefer to try UBER, Your first Uber ride is FREE (up to $20) with invite code '17bv9'. Download the app:    https://www.uber.com/invite/17bv9     (Good for New Users Only)
*Only UBER Select + cars are allowed from the Airport and cost about $40-$50 to Vista Cay Resort.
 
• Mears Local Taxi: 407.422.2222
 
PACKAGES:
Packages weighing 5 lbs or less will be accepted at the clubhouse address for no charge. For additional weight, there is a fee of $0.75 per lb. USPS (United States Postal Service) does NOT deliver to the club house, so Please Use UPS, Fed Ex, DHL or other Night Carriers. Make sure your name is on the package so the front desk knows which reservation it is for. No packages over 50 lbs please, unless specially arranged. Please call the Vista Cay Clubhouse to make arrangements at: +1 (407) 313-6501
 
During your stay, If you have ANY questions or need Anything, please feel free to call the service desk at: +1 (407) 313-6501.
 
If you have a question prior to your arrival please be sure to call Reservations at: +1 (407) 996-4647
 
We're here to make sure you are completely satisfied with your experience. 
 
SAFE TRAVELS AND ENJOY YOUR STAY!!

 

 

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Thank you — we have submitted your request and will respond within 24-48 hours. To communicate with a vacation specialist now, you can:

  • Have us call you
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  • Call us at 1-888-460-2877
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You will get an email confirmation of this request. A vacation specialist will contact you within 24-48 hours to answer any questions you may have and help you complete this booking by telephone.

You can also contact us at1-888-460-2877 to complete this booking. Our call center hours are: 9am Pacific Time - 6pm Pacific Time

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